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VALIA Health
Frequently asked

Questions, answered clearly.

VALIA works differently from conventional high-volume primary care. The model itself is straightforward.

These are the answers we would give you on the phone. Where a question has a longer answer, the page that owns it is linked underneath.

Questions about VALIA

What is VALIA Health?

VALIA is a concierge primary care practice in Houston led by Dr. Camilla Petersen. The practice combines personal primary care, direct physician access, prevention, metabolic thinking, care coordination, and selective use of advanced diagnostics. The technology supports the physician relationship. It does not replace it.

Is VALIA accepting new patients?

Yes. VALIA is open in Houston and is accepting new membership inquiries and Executive Physical requests. Enrollment follows a conversation rather than an application, and the practice is intentionally limited in size.

Where is VALIA located?

VALIA is located at 1770 Saint James Place, Suite 608, Houston, TX 77056. The office is in Houston’s Galleria/Uptown area.

What is concierge medicine?

Concierge medicine is a primary care model in which patients pay a membership fee in exchange for a smaller physician panel and a more direct, accessible medical relationship. At VALIA, that allows Camilla more time for appointments, easier communication, deeper preventive work, and more involvement in coordinating care.

What makes VALIA different?

VALIA is built around the depth of the physician relationship. Camilla combines traditional primary care with a particular interest in prevention, metabolism, cardiovascular risk, nutrition, gut health, body composition, fitness, hormones, and longitudinal measurement. She also remains actively involved in coordinating specialists, hospital care, and the patient’s larger medical picture. VALIA is not primarily a testing program.

Can I reach Dr. Petersen outside office hours?

Yes. Members have a direct communication pathway to their physician rather than a phone tree and an appointment queue, and can use it for needs that arise outside ordinary office hours. It is not an emergency service. A true emergency should go to 911 or an emergency department.

How quickly can members get an appointment?

When medically necessary, Camilla can often see members the same day. Otherwise, visits are generally available by the following day. Appointments are intentionally unhurried and scheduled around what is clinically appropriate.

Does Camilla see patients in the hospital?

When circumstances warrant it, Camilla may physically see a member in the hospital. VALIA also supports members around hospitalization through communication, care coordination, advocacy, records, and specialist communication. Hospital-based medical care itself remains the responsibility of the treating hospital team.

How does VALIA work with my specialists?

Camilla coordinates. When another specialty is appropriate she helps involve the right specialist, and she keeps the larger picture connected across records, results, and communication between clinicians. She remains your primary physician throughout.

Membership

How much does VALIA membership cost?

Membership begins at $6,000 / year. There are three annual levels: Foundation · $6,000 / year, the core concierge physician relationship. Insight · $9,000 / year, the relationship plus a deeper preventive and longitudinal measurement layer. Pinnacle · $15,000 / year, VALIA’s most intensive level of ongoing measurement and individualized physician review. Three levels of depth, one standard of care.

Does Foundation receive lower-quality care?

No. Every membership begins with the same physician relationship. Foundation members still receive Camilla’s time, direct access, primary care, prevention, care coordination, hospital support, and physician involvement. Higher tiers add greater diagnostic and longitudinal measurement depth. They do not buy a more caring doctor.

Can Foundation members get advanced testing?

Yes. Advanced testing can be discussed and obtained separately when appropriate. A patient does not need to purchase a higher membership solely to make an individual diagnostic option available.

Can I upgrade later?

Yes. Many patients may choose to begin with Foundation, establish the physician relationship, and later decide they want a deeper measurement program. Upgrade terms are reviewed before any membership change.

Does VALIA replace health insurance?

No. Patients should maintain comprehensive health insurance for services outside the membership, including hospital care, specialist care, procedures, imaging, medications, emergency services, and other covered medical expenses.

Can I use HSA or FSA funds for membership?

Eligibility can depend on the structure of the membership, current tax rules, and the individual’s plan. Not every membership fee is universally HSA or FSA eligible. Patients should confirm eligibility with their HSA or FSA administrator or tax adviser before using those funds.

Which membership level should I choose?

You do not need to choose before you get in touch. Start with the relationship you want and the level of measurement you think will be useful. Tom will explain the options before your meet-and-greet, and Camilla can help determine which level fits.

Can my spouse or other family members join?

Yes. Memberships are individual. Multiple members of the same household may each enroll in VALIA.

Executive Physical

What is the VALIA Executive Physical?

The Executive Physical is a standalone physician-led health assessment. It begins with an extended assessment day that includes fasting laboratory collection, a deep medical history, physical examination, VO2 max, body-composition assessment, and placement of a 14-day continuous glucose monitor. Additional results are collected over the following weeks. Approximately three to four weeks later, the patient returns for a 90-minute results conference and receives a personalized written Book About You.

Do I need to join VALIA to have an Executive Physical?

No. The Executive Physical is available as a standalone service. Some patients choose to discuss membership afterward because they want Camilla to remain involved in executing and adjusting the plan. Membership is not required.

Do I receive my results on the day of the physical?

No. That is intentional. Some laboratory and send-out tests require additional time, and the continuous glucose monitor collects data for approximately two weeks. Camilla reviews the complete picture before the dedicated results conference.

What is the Book About You?

It is Camilla’s written synthesis of your evaluation, given to you at the results conference. It opens with a summary of what is going well, what concerns exist, what the priorities are and what to do next, then explains the findings behind that summary. It is not a laboratory printout, and it is written to be understood by you rather than by another clinician.

Does every Executive Physical include CaRi-Heart, Galleri, or biological-age testing?

No. Advanced diagnostics are selected individually. Camilla does not believe every patient needs every available test. Some diagnostics also involve significant outside costs and may be performed by external facilities.

Diagnostics

Does everyone receive the same testing?

No. A diagnostic is useful when it helps answer a meaningful question about a particular person. Some information helps Camilla make a clinical decision, some clarifies risk, some helps a patient understand their own behavior, and some establishes a baseline worth measuring again. If a test does none of those things for you, it is not ordered.

Does VALIA use continuous glucose monitoring?

Yes, when useful. For many patients, the value of CGM is behavioral: it can make the body’s response to food, activity, sleep, and other daily factors more visible. It is one source of information and should be interpreted in clinical context.

Does VALIA offer CaRi-Heart?

VALIA may discuss CaRi-Heart with selected patients when additional cardiovascular-risk information could be useful. The required coronary CT imaging is performed by an outside imaging facility. VALIA does not have an in-office CT scanner.

Does VALIA offer Galleri multi-cancer early-detection testing?

It may be discussed with selected patients. Multi-cancer early-detection testing is an adjunct and does not replace established cancer screening such as mammography, colonoscopy, or appropriate lung-cancer screening. Camilla discusses potential benefits, limitations, and possible downstream evaluation before ordering it.

What is VALIA’s approach to biological-age testing?

Epigenetic or biological-age measurements may be used as motivational or tracking tools. VALIA does not treat a biological-age result as a diagnosis or as a definitive measure of an individual’s health. The science is still evolving.

Does VALIA test the gut microbiome?

Gut health is an important part of Camilla’s clinical philosophy. Testing may be considered selectively, but VALIA does not claim that a commercial microbiome test can reliably predict an individual’s future disease. Nutrition, symptoms, medical history, metabolic health, and other clinical information remain part of the larger assessment.

Care

Does VALIA treat patients when they are actually sick?

Yes. VALIA is a primary care practice. Prevention does not replace ordinary medicine. Camilla evaluates acute illness, manages chronic disease, prescribes medications when appropriate, coordinates specialists, and supports members through ordinary and complex medical needs.

Does VALIA provide travel medicine?

Yes. Members can receive guidance before travel and physician support while away, subject to the circumstances and legal requirements applicable to the care being provided.

Do I have to be unhealthy to join VALIA?

No. Some members want a more personal primary care relationship even when they feel well. VALIA is especially well suited, however, to people who have begun noticing meaningful changes in their health and want a physician with the time to understand the larger picture.

How do I become a patient?

Start with an inquiry. Tom Petersen will speak with you first to understand what you are looking for and explain how VALIA works. Qualified prospective members can then meet Dr. Camilla Petersen. If both sides believe the relationship is a good fit, enrollment follows.

Still have a question?

Ask it. Tom Petersen speaks with prospective members first, and there is no obligation attached to a conversation.

VALIA Health1770 Saint James Place, Suite 608Houston, TX 77056281.241.8681
health@valia.health